Ever wonder who’s on the other side of the phone when you call Newegg? Newegg’s customer service team is comprised of over 150 representatives who handle thousands of contacts per day. The team has earned numerous awards over the years, including coming in 9th in the National Retail Federation Customers’ Choice Awards last year as […]
Tag Archives | customer service
Check out this special sneak-peak interview with Bernard Luthi, Newegg’s vice president of marketing, web management and customer service. (Man, that is a some title!) He’s talking about how Newegg’s success in the tough economy, our massive inventory and our super-fast shipping
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